This Software License and Terms of Service Agreement (the "Agreement"), the website at dome-vpn.com, and all other online properties and websites owned or operated by Mobile Researcher LTD ("Dome") is a legal contract between the individual who accepts and agrees to this Agreement ("you") and Dome.
At Dome, we stand behind our commitment to user privacy and security. When you access our websites and use our best-in-class secure network software, you'll share some information with us, which we use to provide and improve our software, send notifications and updates, troubleshoot, and to support our free software through advertising. Our goal is to be upfront about what we collect, how we use it and whom we share it with, and that’s why we've written this Privacy Policy. This Privacy Policy also tells you about your rights with respect to your information, and how you can contact us if you have any questions or concerns. If you have any questions about anything in this Policy, please feel free to reach out to us at [email protected].
Our software will never store or log your IP address beyond the duration of your software usage, and we always delete your IP address after you stop using software.
We do not keep logs of your online activities and never associate any domains, or applications that you access while software is connected with your device.
Creating an account at App is always optional we never require to register or otherwise provide us any contact information to download or use our products. Remember that no network provider can control what other software apps collect from your device or what cookies other websites or third parties place in your browser. For more information about how to exercise choices with respect to certain third party cookies, please see the Third Party Advertising section below.
When the software is used, we encrypt all of the traffic between your device and our servers, using different secure algorithms. Your web traffic on unsecured networks such as public Wi-Fi at cafes, airports, etc. is always securely encrypted when the software is used.
This Privacy Policy covers the free and paid versions of the software including the mobile and desktop applications, as well as our websites (the “Software”). The terms “Dome”, “We”, “Us” and “Our” include Mobile Researcher LTD, and our affiliates and subsidiaries. By using the Software, you agree to the terms and conditions of this Privacy Policy. Beyond the Privacy Policy, your use of the Software is also subject to our Terms of Service. Separate from our consumer applications, Dome licenses its technology to third party partners for integration with their applications. This Privacy Policy may also apply to our partner applications. We only process Personal Information on behalf of our partners as part of third party partner products. To learn more about the processing of your Personal Information in that context, please refer to the relevant partner's privacy policy.
For the purpose of this Privacy Policy ”Personal Information” means any information relating to an identified or identifiable individual. We obtain Personal Information relating to you from various sources described below. Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from some features of Software if that information is necessary to provide you with some features. There are two basic categories of Personal Information we collect:
You can be assured that Personal Information we may collect, including your email, IP address, username, or unique mobile ID is never associated with any online activities you engage in while the Software is used and your IP address is stored in encrypted format for the duration of the session and is deleted after you disconnect from the Software.
When you interact with Software, we collect the Personal Information that you choose to share with us. For example, if you purchase a subscription to Software premium plans, and/or sign up to create an account, you may provide us with an email address and payment information. Remember that creating an account is always optional - we never require you to register or otherwise provide us any account-related information to download or use our products. Additionally, if you make a payment using a credit or debit card through Software, your Personal Information will be collected by a third-party payment provider and not by us. If you make a payment via PayPal, or in the Apple App Store or Google Play Store, payments are processed by those third parties, and will be subject to the third party's privacy policy, rather than this Privacy Policy. It probably goes without saying, but well say it anyway – if you contact us directly, we may receive additional Personal Information about you. For example, when you contact customer support, we receive the contents of messages or attachments that you send to us, and other information you choose to provide.
When you download the Software, connect to the Software, or visit our websites, we and our third party service providers collect information about you or your device automatically. Here's a fuller explanation of the types of Personal Information collected when you use Software:
We and our third party service providers and partners (e.g. Google Analytics, Maxmind) may automatically collect information from your device, sometimes by placing cookies, beacons, and similar technologies in your browser and on emails that we send you. We may use this information, for example, to ensure that the website functions properly, to determine how many users have visited certain pages or opened messages or newsletters, or to prevent fraud. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to www.allaboutcookies.org/manage-cookies/index.html. Keep in mind though, if you do not accept cookies, you may experience some inconvenience in your use of the website.
Your IP address may be collected when you visit our websites, but is not stored beyond your visit to our website. We may use your IP address to derive your approximate (city-level) location. Again, we delete the IP address after you leave our website. Please see the "When you use Software" section above to learn more about how we treat your IP address when you use our software products.
When you visit our websites, we may collect device-specific information, such as the unique mobile ID, hardware model, operating system version, browser type, language, internet service providers and mobile network names. We only use it to provide and improve the website, troubleshoot, and perform analytics.
Our websites also use Google Analytics and Google Tag Manager which use cookies and similar technologies to collect and analyze information about use of the Software and report on activities and trends. You can learn about Google's practices by going to www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout
Information collected when you visit our website is in no way associated with your online usage when you're connected to Software.
In short, we use your Personal Information to provide you with amazing products and services that we are constantly working to improve. Here are some of the ways we do that:
If you are located in the European Economic Area, we only process your Personal Information based on a valid legal ground, including:
We only share your Personal Information as described in this Privacy policy in order to provide and improve Software, purposes of our business, or if required to do so by law. As stated above, we do not log your browsing data and we delete your IP address when you disconnect from Software. Here are some more specifics on whom we share your information with and why:
If you use the Software Premium version no information is shared with advertisers. We may use and disclose aggregate information that does not identify or otherwise relate to an individual for any purpose, unless We are prohibited from doing so under applicable law.
This Privacy Policy applies only to the processing of your Personal Information by Software. You may see third-party links or integrations when using Software. Keep in mind that this Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the services link. The inclusion of a link on Software does not imply endorsement of the linked site or service by us or by our affiliates.
Turning the Software on encrypts all of the traffic between your device and our servers using TLS1.2 with perfect forward secrecy (ECDHE). 128-brt/256-bit AES data encryption, and HMAC message authentication. This means that your web traffic on unsecured networks such as public Wi Fi at cafes, airports, etc. will be securely encrypted by Software. This encryption also means that your Internet Service Provider (ISP) will not be able to snoop on your web traffic and create records of the websites you are visiting while the Software is connected; all they will see is that all of your traffic is being sent to and from our servers. We also maintain administrative, technical and physical safeguards that are intended to appropriately protect Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession.
As stated above, we do not retain your IP address beyond your Software session and do not log your online activities. We take measures to delete your Personal Information or keep it in a form that does not allow you to be identified when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account different criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible reenrollment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.
We do not require that you provide us with your email or any contact information to use Software. But if you do provide us an email, from time to time you may receive marketing email messages from us consistent with your choices. If you no longer want to receive such emails from us on a going forward basis, you may opt-out via the "unsubscribe" link provided in each such email. Please be aware that, even after you opt out from receiving commercial messages from us, you may continue to receive necessary administrative messages regarding the Software. Your Data Protection Rights (EEA). If you are located in the EEA, you have the right to request access and receive information about the Personal Information we maintain about you, to update and correct inaccuracies in your Personal Information, to restrict or object to the processing of your Personal Information, to have the information blocked, anonymized or deleted, as appropriate, or to exercise your right to data portability to easily transfer your Personal Information to another company. Those rights may be limited in some circumstances by local law requirements. In addition to the above-mentioned rights, you also have the right to lodge a complaint with a competent supervisory authority subject to applicable law. Where required by law, we obtain your consent for the processing of certain Personal Information collected by cookies or similar technologies, or used to send you direct marketing communications, or when we carry out other processing activities for which consent may be required. If we rely on consent for the processing of your Personal Information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal. To update your preferences, ask us to remove your information from our mailing lists, delete your account or submit a request to exercise your rights under applicable law. please contact us as specified in the "Contact Us" section below.
The Software is not directed to individuals under the age of sixteen (16), and we request that they not provide personal information through the Software. If we find out that a child under 16 has provided personal information, we will take steps to delete that information.
We may make changes to this Privacy Policy. If we make material changes, we may notify you through the Software or by sending you an email or other communications. We encourage you to read this Privacy Policy periodically to stay up-to date about our policy practices. Your use of the Software following these changes means that you accept the revised Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at [email protected] If you would like to exercise your rights to your Personal Information, please contact our support at [email protected]